A similar them to other recent reviews... Sent an email and textl to say to expect delivery with a 2 hr time slot, then they don't turn up and update their system to say card left and email sent. Delivery address is a commercial business and has a fully manned goods in... So clearly they didn't try to deliver and certainly no card was left. I spent the next day trying to phone customer services who don't answer the phone and don't reply to voicemails. I also sent an email - no response. Finally spoke to a woman who was far from apologetic and just gave some excuse that resulted in the driver running out of time and returned to the depot. Was asked if i would like the item redelivering, which seemed a stupid question, but have arranged for re-delivery on Monday with a note detailing it must be delivered and a note of business opening times... We shall see if it turns up.