My parcel never arrived. In response to 2 emails I took 2 successive days off work to wait in for it. They say they tried to deliver it but I am absolutely sure this is untrue because I was indoors within earshot of the front door all day on both days (I did not even visit the dustbins, the garden or go upstairs). There was also a man working in the front garden the whole time that they would have to pass to get to my door. We DID see 2 other callers so where were XDP? They replied to my email query after my first day of waiting but then failed to respond to my telephone message. Shocking service - forced me to take 2 days off for nothing, lied to me and I still don’t have my parcel.