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Trevmm
Ordered a bed frame from supplier, it came on the correct day at about 12:30, in three boxes, (or should have done) XDP courier only had 1of3 and 2of3 so he just crossed the 3 out and wrote in 2, when asked he didn't know where the other box was, phoned my supplier and they phoned the couriers, other box to be delivered between 2 and 5pm same day, nothing turned up so I phoned the supplier again, they said the driver had been unwell and had returned to the depot, so it was rearranged to be delivered between 2 and 5pm the following day (Saturday), you've guessed it, nothing turned up and no phone call from anyone so had to leave it till the following Monday, my supplier phoned them at 9:15am to be told that they could not get in contact with that depot, this carried on until about 11:30am at which point my supplier informs me they appear to have "Misplaced" the package and I informed them that I wanted the content that I was missing to be shipped again via another courier for delivery BEFORE 12noon on Wednesday which is basically what happened sent via UPS, the people at XDP need to sort themselves out, they are a complete shambles, the owner should look at shutting them down and going into something simple! I suggest that you DONT deal with them now or in the future!
6 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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