XDP Express - This is the most unreliable delivery … This is the most unreliable delivery company I have ever be unfortunate to come across. I was waiting for a collection on Monday, waited in all day - no collection. Tuesday I get an email stating that my item will be collected between 1pm and 3pm - no collection. Wednesday morning I get an email stating I will get a collection between 1pm and 3pm - no collection. At this point I am trying to contact customer services - answer machine, leave a message and we will contact you - guess what - I didn't get anyone contact me. In total I must have left over 10 messages and still no-one has ever come back to me. I did manage to find a local branch and when looking at the tracking record they agreed it was terrible and said they would look into it and get back to me - didn't get back to me... On Thursday morning I again get an email, collection will be made between 1pm and 3pm, the tracking record then showed it had been collected at 9.21am - it hadn't!!! I again leave umpteen messages at customer services - no-one got back to me, but on one occasion somebody (Richard) did answer the phone, he said it was terrible and it was because the computer kept glitching me out!!! He promised he would look into it and call me the following morning (Friday) he did at 10.20 and stated my item would be collected between 3.17 and 5.17pm - guess what - still no collection. I have tried and tried to call customer services again, and left many messages, but no-one has come back to me. Well I have now waited in the whole week waiting for this collection and still the item has not been collected. I must have wasted at least 5 hours this week, emailing and trying to call this company and still haven't achieved the simple task of collecting this huge item which is taking up all the free space in my living room. AVOID THIS COMPANY AT ALL COSTS UNLESS YOU REQUIRE HIGH STRESS LEVELS, AND HIGH BLOOD PRESSURE