I had a notification that my delivery would arrive on Monday. It didnt. I called on Tuesday and was told it would arrive on Wednesday. I explained I would be at work and gave a neighbours address and name. I got home to find they hadnt gone to the neighbour and just put a sorry we missed you card through the door. I tried calling for 24 hours and constantly got an ansamachine. After finally getting through I had no information than we will deliver tomorrow. Interesting that following my contact with these people today they are attempting some damage control by responding to some of the bad reviews which they have previously ignored. These were not their yesterday and were all put there approx 4 hours ago. I did eventually manage to get through to someone but they were extremely rude and unhelpful and then refused to send me the items as 'I had threatened the driver' which is untrue (i never met the driver. I never got my goods) so I have asked for my call records to prove this as this person has also told the supplier I said this so I have had to take legal advice about this defamation. I was then told they would not supply me with the record of my call as I was not the Customer and that I had to request this from the person I bought the items from. I then had a call from someone who claimed to be the Customer Services Manager who was incredibly rude and sarcastic and if she is that person she really needs some serious retraining as her tone was very unpleasant. After reading the hundreds of dreadful experiences I have read today there seems to be alot of people who have had a similar experience. And the worst part is the items were a Christmas present so back to the drawing board on that front.