I have never known a delivery company like this in my life. You cant arrange a delivery date they can just appear whenever suits them....I work full time! So what do they do turn up with no contact and harass my elderly neighbour 3 doors away to hold onto a solid oak chest of drawers for me - I was mortified...... then throw a torn piece of paper through my door stating "with number 31". To make matters worse the furniture is damaged and to get a replacement same delivery process - awful !! This was all ordered through a reputable company as well..!!! why they use this delivery service for their business I do not understand ..!!