ordered goods on the 29th December was supposed to be delivered 7 days later got them on the 16th of January (they were in xdp delivery depot from the 5th of January. got a call to tell me there was nothing they could do (around the 4th of January. on the day of delivery revived no notification whatsoever they the goods would be delivered (let alone when), Phoned customer services loads of times only to be told leave a message , still received no reply . they delivered at 16.00 so was home all day, i asked the driver why he never phoned and he said they were in an area with no reception ( seemed to be a practiced phrase) they refused to let me open the Item before i signed for it, simply saying if it's damaged you can send it back. terrible service