I ordered a futon from Comfy Living with next day delivery. XDP split the consignment and lost one half. Neither half had arrived over a week later. I cancelled that order because Comfy Living/Cloud 9 Furniture refused to help me and told me to deal with the courier directly instead - of which they were of absolutely no use whatsoever. I ordered the same item again elsewhere (Home Done) and, as luck would have it, they used XDP again to ship it. Again, XDP split the consignment and lost one half. After a number of days with no delivery in sight, XDP confirmed to Home Done that they had lost the other half. Home Done sent another consignment for the item and guess what? XDP LOST HALF OF IT AGAIN! When I called XDP to ask when on Earth I can expect my delivery they had the audacity to say 'We dont have a tracking device on your item, it will get there when it gets there'. XDP provide, at the very best, a bottom-of-the-barrel service and I'm genuinely bewildered as to how they stay in business. To anyone considering ordering from a company that uses these jokers as means of delivery, I urge you to request an alternative carrier or order from elsewhere. To give 1 star to this company is being exceptionally generous.