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Anonymous
Odered 5 blinds from 247blinds, first three arrived fine sent via parcel force but for some reason my final two were being delivered by another company (XDP express). I did not know this until a got a random text from them to say my parcel would be delivered yesterday and gave an two hour slot. Now a driver did appear yesterday but only had part of parcel he asked had an delivery yesterday I said no and he said oh they must still be at depot they will be sent tomorrow. Thought this was strange but he really didn’t give me a chance to ask questions. Today I get a call from a complete stranger saying a parcel has been left outside her building with my details on it and not signed for. The person give me their address which was 20miles away from my own so how you get that wrong I will never know. So phoning the only number I had for XDP express which is an banned (0843) number so will be changed god knows how much that will cost. Was told i needed to phone the local depot they weren’t much help either told they would phone the driver that min and re-deliver it on an new date. Had to put my complaint in writing. Still no callback to confirm they got my parcel so still not confident that I will get these blinds.
6 years ago
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