A catalogue of inefficiency with broken promises at best and lies at worst in respect of both delivery dates and times. No interest in providing helpful answers at the telephone - just fob off excuses e.g. cannot contact the delivery lorry it must have broken down!!!!!. This is by far the worst experience I have ever had with any carrier company. Completely ruined our family get together over late bank holiday weekend by their failure to deliver goods paid for on 5 May. In future I will never ever buy from a company that uses XDP as their carrier. I am absolutely disgusted (but sadly not alone after looking at other reviews) I intend taking this up with Wayfair who use them as their carrier because it does Wayfair no credit at all, if anything it actually reflects badly on Wayfair for using them. If I could avoid giving even one star I would.