Poor service, staff with bad attitude, lost parcel, late arrivals. Its a shame you had to select a star at all as this companys service is beyond very poor!
My purchase was split into 5 separate parcels which were clearly at the 'Collection Office', according to XDPs website. However only 4 arrived, one of which had been opened. When emailing XDP, I was rudely told that they cannot deliver a parcel that have not received??!! Errrm - your website says you have it, so less of the attitude please! I was even told to contact the supplier?! WFT?
Anyway the supplier did indeed send another item (probably due to sheer embarrassment of the service and response I had received from XDP). However, this resulted in me not having all of my purchase within one working day as paid for!
No apology, no compensation for late item, no further business for XDP from me! I would definitely not purchase from a supplier using this company.
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