XDP provided the worst delivery service I recall ever receiving when delivering a parcel from Nottingham to Sheffield. They sent text messages advising that delivery would be within a two hour period later that day on 18 October 2018. No one showed up. The next day they repeated the same thing. No one answers their telephones, they do not return calls and they do not let you know what is happening. Then two days past over the weekend, when XDP apparently does not operate (although no less happened then on the Thursday and Friday so who would could be sure?) and then Monday they responded to an email I’d sent enquiring where my parcel was with a message saying it would be there in a third two hour period which was 21 minutes away. I had to quickly arrange a friend to visit to accept the delivery which, amazingly, did occur. Unfortunately the box was badly damaged and its contents had been destroyed. Yet the XDP deliverymen assured my friend that it was just box damage and the contents were OK and pressured him to sign acceptance for it.