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andrew mullen
XPC Scotland, the worst delivery courier I have ever had the misfortune to deal with. Never answered my calls, the wouldn’t pick up just kept me on an answer phone message for at least 20 minutes. My furniture was listed on their website as scheduled for delivery, Friday 26th at between 1:31 pm and 3:31pm. When nothing happened by 4pm, I tried 4 times to call them only to be left listening to a recorded message to stay on the line and someone would answer. Nobody ever did. I gave up and called XDP head office in Birmingham who said the drivers work until 7pm and they would call XDP Scotland. They said they tried but said they could not get through either. Of course, the furniture never arrived. Monday morning at 07:34 I got an email from them saying driver tried deliver today but was unable to and he may have left a card, (of course he didn’t). They gave a contact number which I tried many times all I got was recorded message saying “Thanks, Goodbye” Finally got my furniture later that day, no contact from XDP and no apology. Andrew Mullen
6 years ago
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