Absolutely terrible company. I will NEVER recommend them to anyone. Bunch of irresponsible, inconsiderate liars. I have never encountered a company like this in my life. They barely update the tracking data and when they do, it’s not accurate. They said my parcel would arrive between 16:00-18:00 on 21/11/2018 but it didn’t. I waited in all evening for no parcel to arrive. Forward to the next day and several messages left to no reply, still no parcel. Eventually my husband got in contact with someone at the company who said that the delivery man had attempted to deliver the parcel and left a card through the door(which was a lie as I was waiting in all day for this parcel) Skip to the next day, still no parcel and when my husband confronted a member of staff, he was told that our area was lacking drivers and had no one to deliver it. (So the attempted delivery with card through the door was confirmed as a lie) eventually the parcel was delivered 5 days later on 26/11/2018. However, the box was completely burst open at both ends and the tree we had ordered for Christmas was completely broken. So much so that it was completely useless. We took photos as evidence of the sheer lack of care with our item and told XDP to take the item back. What an absolute sham. They messed us around for 5 days, lied continuously, were lazy in response since my husband had to ALWAYS contact them and they mishandled our item to the point that it was completely destroyed. Thankfully the company we bought our tree from replaced it with no questions after showing the damage XDP did. DO NOT use this company if you are a business and want your items delivered in one piece or if you want your customers satisfied. I would rate this company -10000 if I could.