Have ordered 2 large items from Wayfair on two separate occasions, first was a large TV cabinet which had a confirmed delivery slot of 13:01 to 15:01. My wife took half a day off of work and waited, no one called, no emails, nothing. On the Saturday (the very next day) at approx lunchtime, a non English speaking guy turned up with our cabinet, couldn't tell us why it was late, couldn't tell us anything as he didn't speak English!!!! Next order was for two sofas which were guaranteed to be delivered by the 21st Dec 2018, then we were told to expect them on the 27th. We received no response to our many emails to this company, and to date our sofas are still at their depot and no one has contacted us. The worst delivery company i have ever come across. Wayfair, why continue to use these clowns when all the reviews tell you how unbelievably bad they are?