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Anonymous
Absolutely shocking company. Tried theee times to deliver, first time there was no contact from XDP so no one was in. Not ideal, but fair enough. Second attempt arranged and I told them we would be in and to phone if any issues. My wife waited in and the driver just posted a note saying ‘we tried to deliver...’ through the door, no knock (dog would have heard, always does), no phone call, just left. Then rearranged to deliver to my office as that is always manned. They were actually in the building, couldn’t see anyone from our office, didn’t bother to ask at the reception window of the other firm who work there, and just drove off. Absolutely shocking customer service, one phone call from the driver to me on any of the three ‘attempts’ would have sorted the issue. Particularly annoying on the last try as they knew there had been problems. Avoid, avoid, avoid!
5 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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