Like many of the previous reviews I would have preferred the option of no stars ! Having just moved house we have had several deliveries in the last few weeks and this is the only courier to have let us down. They attempted to deliver without prior warning on two different days. We were unfortunately out. I contacted them to rearrange delivery and was given an early morning 2 hour slot. Not only did they not arrive during that time but at the end of the day I was told that the driver had completed his statutory hours so wouldn’t be coming. I rearranged for the next day by phone, stating that it would need to be a morning delivery since we were going away for a week. By 12.00 we’d had no delivery so had to go. En route I rang the manufacturer who was very apologetic and promised to either refund or rearrange delivery with another courier. I later received a call from XPD .... no apology until I asked for one. Avoid XPD at all costs ! .