I ordered a shower tray from bathroom.com they used XDP to deliver. As I have read in other reviews XDP send a message to give a time slot for delivery, which I received. I took time off work to guarantee I would be home to receive the delivery and of course it didn't arrive. emailed XDP and no answer, fortunately I had the next day off and the parcel arrived in the time slot but 24hrs late. However the delivery driver was trying to deliver the shower tray three houses away from my address. its not rocket science to read a delivery address. To add to the XDP drama it arrived cracked on one corner so totally useless. now I'm sure bathrooms.com don't send out damaged shower trays. Bathrooms.com were excellent they sent a replacement next day delivery, but as you can guess it didn't arrive XDP used the excuse it didn't arrive at their depot on time for next day delivery, so why for 1. didn't they inform me it was going to be late. 2. obviously XDP don't do next day delivery unlike every other courier service in the UK. I normally don't bother writing reviews but XDP were informed by myself and bathrooms.com this needed to be delivered on time as I was leaving for France and was taking the shower tray with me. XDP TOTALLY USELESS .