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Anonymous
If I could give a 0 star I would. The first day I was expecting a package - I received no notifications and was upstairs so I didn't hear the knock on the door (if there was one). I had taken the day off work to sit around at home and wait for the delivery, but alas, it was a complete waste of a day. It gets better. The next morning, I received an SMS at 7:40am saying that the parcel could not be delivered and that it would be retried the following day. Now I was confused. Was that the SMS from the previous day? Or was that for today? Had the delivery really come before 7:40am? That's hellishly unreasonable to do that without notifying me, if so. I decided to get in touch with them. No phone numbers anywhere work, nor does the "live chat". I sent an email. To my surprise, I got a response saying that despite the SMS saying that the delivery was cancelled, the package would be delivered today between 3 and 5pm. Fine. Another day off work. It is now 7pm. There has been no delivery. If you get an order that delivers through this company - cancel it.
5 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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