Three times I was contacted to say they would deliver the next day and three times they did not. Also they never bothered contacting me to say they would not deliver when they told me they would. I phoned the local office probably more than 10 times. The contact number for customer services on their website response is "..you have dialed an incorrect number...". My attempts to use their live chat facility came up - regardless of the time of day - that I was 29th in the queue. I am now contacting the seller of the product I ordered to make sure they reconsider using this company for delivery and I am contacting Amazon to make a formal complaint as well.