Communication is impossible with this "delivery" company, the delivery time was between 13:42 and 15:42 26th July. Had a livechat with the company when it got to 16:30 as weekend looming with no way of knowing whether we had to wait in indefinitely? Told by livechat, always eighth in the queue a that these times are approximations! I should say as the delivery was made on the Saturday at 11 am and lucky we were in but gave me telephone no. of local depot who had gone home for thr weekend as no answer thr following morning being Saturday. However late Saturday morning an unmarked large white van turned up and the driver complained that as we had a named house, not a number, that we had made his job very difficult. When I asked him if he had driven by on the previous day, as the company had alerted of delivery timeand date by email - he became very aggressive and said he could refuse delivery and take our parcel away! I walked away as didnt want to antagonise him anymore! Will also not do business with any company that uses this delivery company! The one star is as a result of the goods turning up in one piece!