Delivery originally 9th August 2019 3.50pm_5.50pm.. Nothing tried to phone but everything closed had to wait until today 12th August 2019. Found the depot phone number for motherwell and called at 9.15am to be told don't know where your parcel is or reason it wasn't delivered. Jamie was the person from the depot who guaranteed kit would be found and delivered today and would phone me with delivery details after speaking to area supervisor. Didn't phone me. I phoned at 12pm where is my parcel, Jamie again passed a message to lady who answered, the supervisor was going to personally deliver my parcel between 2pm_5pm.. By 4.50pm nothing phoned depot again and yes Jamie answered, he would phone him to see where my parcel was, they check the trackers and see its just in the G46 area and should be with me in next 30 mins. I asked how to contact him if it didn't show up and was advised to send email as he would be in the office until 6.15pm....6pm still nothing sent email and nothing.. Sent email with all the facts and the lies they have told to company I bought from. If not resolved soon I will cancel my order which is a loss to company involved.