Worst delivery company I've ever had the misfortune to wait on a parcel from. Managed to lose 1 of 5 parcels, had rest for 5 days at their depot. Texted to say parcels would be out 3 days in, so we got rid of our bed. They never arrived at time slot (and also never advised us one part was missing). This was a mattress and 4 boxes to build new bed. Either way, even if it arrived we couldn't use it as we were going to be missing the mattress or one section of the bed. I've had absolutely no contact from them. My partner is sleeping on the couch, I'm on the floor. We are both in pain, sore backs. I called during opening hours at 11am on Saturday but voicemail says they were closed. We are no further forward getting our bed. I'd never willingly use this company.. sadly the seller of bed does. He has tried chasing them up to no avail. I shudder to think what state the mattress will be whenever it arrives having been in their hands for a week at least. Disgrace of a delivery company.