How in the name of God hasn't this company gone under? I am 53 and have been a homeowner for more than 30 years. I buy lots on the internet and this company is worse than every other delivery company I've ever dealt with put together. It is absolutely abysmal. They say they're coming to deliver and lie that their attempt failed and they put a card through the door (When you've been in all day waiting for them in your living room and know they haven't set foot near your property) Then, with us, they were meant to deliver a replacement piece of furniture after they damaged the original in their warehouse, they did finally turn up the day after we expected them, but the driver said he didn't know anything about taking the damaged item away as our furniture company had arranged. We got in touch with our furniture supplier and they spoke to XDP, where the driver's story changed and he had 'just forgotten to bring the paperwork for the collection'. They were supposed to come today but of course haven't. And good luck getting touch with them! They ignore emails, don't answer the phone, which they charge you a fortune for calling and if you get to speak to someone on 'Live Chat' you are tearing your hair out by the end. I spoke to 'Madison' who failed to understand what I told her. And, after I explained that we had had a replacement item delivered and needed the damaged item taking away again, as arranged by our furniture company, she said 'but you had it delivered yesterday' so I had to explain all over again that, yes, we did have an item delivered yesterday but the faulty item was supposed to be taken away at the same time or today with the collection arranged by our furniture supplier. The penny finally dropped with her but she then informed me that our furniture supplier hadn't made a collection claim. I told her that they had and they had told the driver, even, to expect the furniture item to be ready out in the front garden. But she just repeated that they hadn't made any arrangements at all. And in closing! Whatever this company delivers to your home I would suggest you don't let them take it into any room. The men who brought our bedroom furniture destroyed our newly decorated walls on the stairs, literally took the paint off all the way up, down to the plaster. They have no respect for your property whatsoever. The sooner this company goes under the better. It quite simply doesn't deserve to be in business.