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Just another disapointed end user
What an absolute joke of a logistical company! If I could give a zero star rating that is what they would get. They constantly fail to deliver our parcels when planned, with no update and a telephone system designed to put you off talking to them, which is not surprising as no doubt all the call handlers would be off with depression from the complaints of poor service. Emails regularly get ignored with no response at all. When they do manage to get here with a delivery they are often damaged due to shockingly poor self employed couriers or even worse they are left out in the rain (despite a huge sign on our shop window to leave it with a business on the same site). The vans that deliver are often resemble a washing machine on wheels, with the unsecure parcels strewn all over. Items are often thrown around to get to my parcel, so this is most likely the cause of the foot prints and dent marks to the parcels that I receive. To think that I pay inflated shipping rates for my supplier to use XDP as their chosen courier is an absolute joke. As a business owner I would never wish XDP on anybody, customer or competitor!
5 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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Alice, Customer Support

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