Reading bad reviews about xdp i can say ive had the same bad expereince. I ordered a bed for my son the first week of January. I order this through wayfair first time using them and may be the last now. At time of order it said my delivery will be thursday 8th for which i arranged for someone to come round the house to accept it in as i was working, great sorted. Come friday 3rd i get an email from wayfair to say delivery will now be monday 6th, even better. I cancel my plans for the day and wait in... nothing came! I write an email to the delivery department for my area asking for a date as I havent recieved or heard anything from xdp themselves, still nothing. Go to work tuesday thinking it may still be the thursday its arriving. I get a call 2.54pm from the delivery driver asking for my postcode i explain no one is home to except now and explain the situation. He couldn't give me an answer as he doesnt deal with that side of things. I said ok when can you next deliver he says tomorrow Wednesday 8th, ok great see you then. So i cancel another day of plans and wait in, still have the afternoon left but i tried ringing xdp 3 times this morning to confirm its today its getting delivered and no answer. Ive downloaded the xdp app to track my parcel but its saying its in the depot still! I then call the customer service number for it to say this number is only for suppliers. I would have to say this is the worst courier service ive ever dealt with and will not be using them again.