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Yasmin Morrissey
I ordered a bed through wayfair.co.uk and Tesco. I had an email to say my delivery would come Tuesday 10th feb - didn't come. Got an email the next day saying it would be delivered by 1330. The guy knocked the door and straight away posted the missed delivery note - had my order number on so must have written it in the van! I opened the door and he was already hopping back in his van, he saw me at the door and still drove away. I phoned the number on the delivery note straight away to say what had just happened and the lovely bloke on the phone said 'nah he wouldn't waste £50 in fuel just to do that' after agreeing to disagree he said he would contact the courier and get him to come back. And guess what? He didn't come back. I decided to phone wayfair themselves and told them what had happened. They said they would contact XDP and see what's going on. This morning (Thursday 12th feb) I had a message to say my delivery would come between 1025 and 1325. And yep no show again. Phoned wayfair again and they are contacting XDP to find out what's going on. Absolutely awful company! Avoid if you can! It's definitely put me off ordering from Wayfair unfortunately even though it's not their fault!
9 years ago
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