Xdp express has the most poorest customer service! After having my parcel (my bed) in the delivery depot for days, I emailed them to see when my parcel would be delivered to have No reply. Today at 10.30 I received a text message to say my parcel will be delivered between 11.21 and 2.21. At 3.15 I phoned to see where my parcel is after having my partner take the day off to come and wait in for it. I rang and got told it couls take up to 4pm!! I told the rude man on the phone (who couldn't speak good English) that that was unacceptable as I had a text telling me what time to expect my parcel. He then changed it to the delivery driver is running late and will come in 45 minutes! Its ridiculous!!!!!!! I shall be emailing groupon and speaking to the manager of xdp to maintain this is sorted! Seems to happen to everybody using xdp services! No good! Absolute ridiculous customer service. Think they need new staff who aren't rude and have good time keeping skills!