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This company is the worst delivery company I have ever known. They let us know our item was out for delivery with only 45 minutes notice, by which time we were already at work. THEN we rang XDP and they assured us the package (a bed) would be with us the next day. So we waited. And waited. And waited. ALL DAY WE WAITED and no bed. We got time off work for this. And then the next day: NO BED. So, we EMAILED, CALLED and left VOICEMAILS asking for someone to please contact us regarding our beds delivery. Nothing. No emails were answered and the phone just went straight to a giff gaff answer machine every time. SO our next step was to contact eBay and cancel the order, which we did. Then YESTERDAY with NO WARNING AT ALL, the bed arrived. A little girl from XDP who looked about 18 knocked on our door with a man in a white van with our delivery. We told them we had actually cancelled the order and all we got from the seemingly brain dead Neanderthal girl was "oh...right". And that was it. The guy then preceded to bring in all the boxes and they were in such a state. All the cardboard was ripped and dented. Now we've opened the package and the bed is broken - no doubt from being in XDP's warehouse for over a week and stuff just being thrown on top of it. DO NOT TRUST THIS COMPANY. XDP ARE ABSOLUTELY TERRIBLE. Now we do not have a bed to sleep on. I just hope this review is enough to warn other people. Let's just hope they go into administration.
9 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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