This company should be investigated
How is this company even trading. An absolute disgrace. I bought a bed from an Amazon store online4discounts (useless company and rude customer service (Sean). When my item didn’t arrive, online4discounts produced a “signed” delivery receipt from XDP. Impossible that this could have been signed because we were all still on holiday and not due back until the following morning! Our Flight tickets were sent to online4discounts proving this and they STILL insisted it was delivered! I called the courier company twice and was on hold for 40mins then 30mins. Their answering service even says that if you’re calling about missing parcels, you will have to call the company from which the item was purchased. So their missing item rates are so high that they feel this needs to be in a recorded answer service! After many weeks of getting nowhere and about to arrange a small claims for my missing item and loss of earnings as I had 2 unpaid days from work, Amazon A to Z arranged a refund. This XDP is disgraceful as are online4discounts for even using them. Readers will see that this is quite common practice for both these companies.. just scroll through the reviews. I wish I had seen them before!
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