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Allan Lees-Smith
ZDBESY000531. So I order a table from Wayfair on the 3rd Feb, I am told delivery on the 13th, okay I think. Then suddenly an e-mail delivery Friday 7th even better! Thursday 6th I get another e-mail: delivery between 13.56 and 15.56 not the best I had been planning to get away early but okay. 16.30 no table so I e-mail XDP, no reply! 17.09 I get the we have attempted delivery and my have left a card lie. Err no you didn't I was hear all the time. Complain to Wayfair, they are nice but ineffectual, I am told delivery Monday 10th between 8am and 8pm with a promise of 2 hour time slot texted to me in the morning. Afternoon comes no text no table! 8 o'clock comes still no table. Tuesday dawns e-mail from Wayfair still apologising, still ineffectual. I am at home reading this litany of dreadful reviews, at my computer when I get an e-mail from XDP saying a delivery had been attempted. I don't know where they went but it wasn't here. They had been told to call and provided with numbers, the phone has not rung. Never ever again. And I still don't have my table.
4 years ago
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