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Feltthreatened
The very worst delivery service I've ever experienced, the driver unloaded things at the front gate of the house and left them near the pavement but in the garden and refused to bring them to the front door. I begged as I was alone and couldn't lift a heavy part of the bed into the house alone, at first he threatened to start loading the delivery back to the van as he didn't want to bring it to the door. He kept saying "no pay for there" and he got very angry at me. After I refused to sign unless he brought it to the door he got even more angry and starting lifting one part back to his van. Eventually after much begging, he assisted to lift one heavy part to the front door but left the rest at the gate. He was so so very rude and very aggressive. I felt threatened and unsafe around him. Frankly this was the most unprofessional delivery service I've ever experienced. I complained to the sender about the service. I sometimes have other deliveries from XDP and on the whole the drivers are helpful and polite, even if the tracking system is hopeless, but on this occasion their driver was simply a nightmare.
9 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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