Initial notifications by email and text were great. However the online tracking was appalling. Downloaded the app and all it would tell me over the course of 4 hours was that the driver was on delivery 2 with another 32 before mine. Delivery estimate was 1648-1848. No sign. At 2050 there was a knock on our side door-no idea why the driver didn’t knock in the front door...! Checked online and the status had been changed to show it had been delivered at 1722. No time showing on the signature my husband had given. An afternoon/evening ruined. First and hopefully last time I will ever be using this company