Where to start I was contacted by phone on the Friday pm to ask if delivery could be made on the Monday which I had to decline as both my wife and I where working, Monday morning I had a phone call from delivery driver to ask whereabouts on the street we were, I had to explain that no one was in. Email on the Thursday they had tried to deliver at 8.07 am four people were in the house in a small cul de sac No prior contact from xpd lies . Phoned the Range Friday told The parcels were on the van xpd would contact me within 1/2 hour to arrange delivery no phone call. Phoned on the Monday to complain told they would deliver it Tuesday took Tuesday off work guess what no delivery ! Phoned on the Wednesday to cancel the order told full refund from the range could take Upto 14 days, phoned 12 days later they contacted xpd who apologised to the range as all four parcels were just sitting in their warehouse , the range then advised me it could be Upto 14 days until I got a refund will not buy anything from the range that needs delivered again, unless they change delivery suppliers ordered similar product from Argos delivered next day lol RANT OVER