This was my first experience with xdp and will be my last one. If there was a rating of no stars I would give them that as 1 star is far too generous. Time and time again I was told my parcel is awaiting pick up.Four and a half weeks later tracking is still not updated.Just got my money back on ebay as I was sick and tired of waiting. This company takes on too much work and cannot handle it.They have no social media and the reason for this is the sheer amount of complaints they would receive from angry customers.The corporate heads seem deluded. The XDP website belongs in 2003 and the tracking service is embarrassing, zero details, no emails, just a pathetic customer facing website with a lorry in the background and a video. I am really surprised that companies still use xdp, my advise is if you find out that someone is using XDP as a courier tell them you want an alternative because these guys are cowboys and are so unprofessional.Its not worth the hassle.