If I could give them 0 star I definitively would, and I'll be very sure to review them on all platforms. The parcel was expected "Estimated Delivery: Monday 27th April" , due to the cover-19 the shop (HORRIBLE service themselves) THE RANGE wasn't unable to dispatch it as promised nor answered my calls. I received this email from XDP stating a delivery for the 5th MAY. Driver called me pretending he couldn't find the address (we live street side, on one of my borough MAIN streets), I missed the call. I called him back and he told me he would have delivered the parcel on the same day: no delivery. I rebooked for the 7th: no delivery. I received the mail for a delivery on the 8th May 2020. I followed the drive on the app, delivery slot was 1.30pm to 3.30pm. NO DELIVERY was made. The parcel has been carded as "delivery attempted unsuccessfully", despite we are obviously locked down and so at home all day long. Now I'm not allowed anymore to book a new delivery date!!! Driver refuses to answer the phone. Another email stating a delivery slot 12:31pm to 2:31pm on the 11th May: NO DELIVERY. Is that a joke? The Range not answering either. Luckily I bought from their shop using PayPal, so I'm sure I'm gonna have my money back. So unprofessional.