This company delivered a garden patio set. The item was delivered at the end of April by 2 men. When it arrived I went outside and remained socially distanced. I was asked if there was 2 boxes and I said yes, shrugging my shoulders and then said I have no idea. This is despite one of the men standing in my drive with a clip board that would have clearly stated how many boxes. When I opened the boxes there was no table only the chairs. I followed the email trail that I had and saw that there should have been three boxes. I emailed the XDP and to this day I still have not received a reply. The company I bought the item from took 3 weeks to get any communication and then it came back as customer signed for 3 packages despite at that time not being allowed to or was ever offered the chance to sign. If I had I would have seen that there should have been 3 packages. Numerous phone calls and stress to get this sorted. Fraudsters and thieves. (I do think that in some areas you get good delivery drivers but main company is poor and drivers are not accountable for their behaviour)