If there was an option to give minus stars I would. They are certainly not worth 1 star. They received my order of a bed on the 19th June and then in their wisdom decided to split the consignment into 2 deliveries. Why any company would do this is beyond me as you are surely doubling your workload and transportation costs? The first parcel was delivered to me on June 29th, 10 days after they received the consignment. I am still waiting for the second parcel 7 days later. Their oh so helpful tracking system shows the second parcel as still being at the delivery depot. There are no telephone contact numbers on their awful website to contact them to track any missing package. Their is an email address, but you only get an automated email reply advising you to track the consignment on their app or website. I have done this and it shows my missing parcel sat in their delivery depot for the last 7 days. What sort of courier company doesn't have customer service agents that you can speak with to help you receive your missing items? What good is a bed shipped to you under 1 consignment number being split into 2 by the courier and the second part not being delivered??? For any future purchases I make I will find out with whom the order will be shipped with, if it is XDP I will not buy that product. I have dealt with courier companies since I started working in 1984 and I can honestly say that XDP are by far the worst courier company I have ever dealt with, and that is comparing them to some of the cowboy companies that were around in the 1980's. Avoid them like the plague.