Would Never Use this company again Liars - XDP As with most people here - i would rather give them Zero Stars (but that option is not available) - Firstly, like many other of the reviewers I received the email saying Carded on the delivery date. Lucky for me I have CCTV recorded 24hrs and also live down a private road, where every vehicle that drives down is recorded on the CCTV. Email to company to ask them what was going on? As with other customers, the email was never answered. I then got the local despatch depot (by the sounds of it, a lock up in Wymondham, Norfolk) let the phone ring for 1 hour on speaker phone but never answered. Then contacted the company i had ordered goods from to complain - was told they would chase it up and call me back - true to their word they called back and said they had been unable to get in touch with Wymondham Depot, but had contacted the manager at Head office of XDP and had text and emailed him asking for goods to be delivered the next day. The Booking system at Wymondham is obviously someones personal computer as it gets updated with generic messages at about 0645hrs in the morning and 1930hrs at night and told me nothing new except they would try and deliver today. at about 1230hrs a white unmarked van arrived and a scruffy unshaved elderly man shouted my name. I said "yes" and then he messed around in the back of the van for a while, probably hoping i would come out and help carry the heavy box (sorry mate, thats what you get paid for). he finally came to my door with the box carrying it on his own (the box was clearly marked "Two persons must carry this box at all times" (breach of health and safety by the company) he then said to me "how do i get out of here?" This aroused my suspicions as to if he was the phantom card deliverer? He then asked me to sign, I told him that the company had a strict policy in the event of damage to the packaging, the box in fact was bashed and scraped in several places, with a few puncture marks. I told the man that I wished to sign for it with "Damaged Box" as per the company instructions (to protect myself in case the goods were damaged) he kept saying "Just sign for it unchecked" - i informed him that if i signed for it "Unchecked" I would sign away my rights if the goods were damaged and that this was clearly explained by the company email that i received. He still kept saying "Just sign Unchecked" I wrote right across the signature box "DAMAGED BOX" and returned it to him. Now to find out what this company was all about. I asked him if he had called yesterday and left a card? He replied "Yes i called Yesterday" I pointed to my CCTV camera and said to him "That is a CCTV recording Camera, I have checked yesterdays footage and you Never came down my road & also there was someone in all day" Would you like to try again, did you try to deliver to my house yesterday. At this the man scuttled off up my path towards his van at great speed muttering "I dont Know, I dont Know, I dont Know" - Obviously this man had the audacity to come to my door and Lie to my face and basically when caught out ran away like the lying rat that he was. I did manage to shout after him that i would Never be buying from a company that Used XDP as the delivery company ever again. He just got in his vehicle and sped off. On the bright side after photographing the damaged box for evidence (should i need it) the goods were undamaged for their experience with XDP. So after waiting in for 3 days solid for the delivery wasting my time - i have learnt from this never to use a company that wants to deliver by XPD. And the Driver? Well he has learnt that if you are going to lie about attempts to deliver a parcel, Make sure that you are not being watched and recorded by CCTV (PS My premises is clearly marked as CCTV recording Equipt in use signs) OR Better still DO YOUR JOB PROPERLY AND STOP TREATING CUSTOMERS LIKE IDIOTS - Liars always get found out in the end. Customer Service Rating MINUS 100 - XDP should perhaps not rely on cheapskate franchise cowboys as their company name is just being dragged into the mud with shoddy workers and any reputation that they have shredded by these people. ?