A total waste of space- staff could not give a toss when they eventually do answer a phone. Delivery dates are a joke no reason for not completing the delivery - just will try again another day- Not even the next day !!!! I have now told our purchase department that if XDP are the delivery company cancel the order and tell the supplier why. Non delivery is breach of contract if a delivery window has been agreed thus there is a legal responsibility on both the supplier and THEIR delivery agent to comply if they don't cancel the order and never use the supplier again. This is the only way these cowboy delivery agents will ever learn anything is by loosing their business . Dr PB -cambridge