XPD - There's not enough words to express the shocking service from this company and as of yet have struggled to find anything but negative reviews. They called me to say that they had my delivery of rattan garden furniture and would I accept on that day. I of course said yes as my items had already been delayed twice before. I waited all day but nothing! When I chased at 4.50pm that's when I was given the run around for 2 days! I was told it hadn't been loaded and that I would receive my delivery the following day. I was also promised 2 phone calls in the meantime but never received those calls back. In fact I was promised many more times over a period of 48 hours of call backs but never received any. It was left to me to chase them all the time. Cutting a long story short they lost my furniture! I called customer service to complain but Gail (supposedly customer service manager) had the most shocking attitude, I ended up terminating my call as her attitude was worse than shocking and she was more or less laughing at me in between telling me that customer reviews counted for nothing (after I told her that I couldn't find one gd review on this company) the transport manager also had told me the same the day before! Both hers and the transport managers answer to the loss of my furniture was 'oh well we'll just call Wayfair (who I had ordered my furniture from) to get them to despatch another'!!!! I had already waited a month after paying to get this first set! My husband called into xpd in Northampton on the way back from London the following day after they admitted losing my goods. He arrived at the depot only to find that the transport manager I had been speaking with wasn't there and they apparently didn't know him! After a long argument he was escorted off the premises by 2 bouncer looking guys and threatened. My husband rang the mobile number of the transport guy Frank and got his address. He was in a small back street unit a couple of miles away and was on his front with with his employees waiting. They also revealed that they had had a call from the guys at xpd depot down the road to warn him he'd been there. So much for the xpd guys not knowing who this Frank was!!!! Very dodgy company. I would never use them again if they were the last couriers on this earth!!