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Chrissy
Ordered a Shower Door which was due to be delivered yesterday. Paid extra for this service. Needless to say it didn't turn up. It did, however, turn up today. The driver having waved over the top of the fence at the rear of my property, shouted that he had a delivery for me and was going to leave it here.....at the back of my house...on a public footpath...in a fairly busy cul de sac. I asked him through the fence to kindly bring it round the front as it was heavy and I had no way of bringing it round. He refused so I told him to wait, got my shoes on and ran round the back. He still refused to bring it round, a walk of about 1 minute. Stating he hadn't got time. I was tempted to mention the fact that he must have time as he'd had an extra day.......Still refusing to bring it round to the front, arguing that he'd been told to leave it at the back of the property (not I hasten to add on the delivery note or anything he could show me) I'm not sure why he would have been told to do that as they wouldn't have known that there was a road at the back of my house. I was standing there trying to think what I was going to do with a door I couldn't lift. Had visions of standing outside waiting on the off chance of someone I know passing by who'd be able to bring it round for me! At this point, fortunately, my partner drove up and accepted the delivery (he's a bit stronger than me, and able to carry said door) . Just thought I'd mention the state of the delivery van, which I noticed as I walked off. It had Argyle and Scottish Deliveries on the side, which had been partially ripped off. The mirror was broken and taped up. The front of the van was smashed up.. etc etc etc. We signed the delivery as "delivered damaged" due to the state of the packaging. When I order anything in future I will remember to ask who the delivery company is. Will not order from anywhere that uses XDP again. Shoddy service, rude drivers, no replies to emails. Avoid at all costs.
9 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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