I have ordered a piece of furniture from Objekts who use XDP as the delivery company (or their supplier does) and I've had nothing but trouble with this order. First of all, no notification was sent to advise of the delivery window - you have to keep checking the tracking website and hope it's updated (it takes a long while). In the first instance they delivered only one box (out of 3) and the driver, when challenged, shrugged and said he only has the one box and maybe the other 2 boxes are with another driver. When I checked the tracker it said that ALL BARCODES were scanned and delivered (there were three barcodes for the 3 packages making up the order) which was wrong! Only one arrived. I tried contacting XDP straight away - on the phone there is a messages saying they will not speak to anyone regarding order status unless you have an account with them. I then sent them an email - never had any response. I then emailed the furniture supplier and finally they said the other two boxes are still in the deliver depot and will be out for the delivery soon. 3 days later the order finally left the depot and the 2 hour delivery window was assigned. We had to stay in to wait for the delivery but the delivery window came and went and nothing arrived. No message to explain why, no update on the tracker. This is now 6 days since the first of the boxes was delivered and after reading all the reviews here - all from this week no less - I have a sinking feeling that we are also in for a battle to get out piece of furniture finally delivered. Their lack of customer service response is appalling in this day and age, I don't know why anyone would choose to use them. If you can provide me with an update and a guaranteed delivery slot when the drivers ACTUALLY turn up - that would be much appreciated.