Terrible customer service, was messaging with them on messenger hours before black friday started, even put an order through at that time. I was given no notice from the person at the other end that a black friday sale was due to start in a few hours (no adverts either). I tried to cancel my order after finding out about the sale but it was too late, it has already gone into production and shipped out. Complained on messenger only to recieve a smartarse response saying that they are not require to communicate offers before they are live! Disgraceful! Had i known about the black friday sale i would have waited and saved 40% off for the same item i ordered.
5 years ago
YourSurprise has a
1.3
average rating
from
16
reviews
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