DO NOT, REPEAT, DO NOT buy anything from this company, I bought a mini oven from them which is just not fit for purpose. It took an hour to cook a piece of toast! When I complained I EVENTUALLY got an email from Eloise (the only person working in customer services it seems) saying "sorry you werent satisfied with the product but you've used it now so we cant take it back" I then sent more emails and heard nothing back until I threatened to take it further, she then got back to me saying that she will see what they can do. This was obviously to shut me up because I had to email them multiple times again to EVENTUALLY be met with an email saying "Sorry I've been on annual leave" Wtaf!!! So the one person manning customer services goes on annual leave before Christmas, in lockdown!!! AVOID AVOID AVOID. I am taking it further now as I'm just getting stressed unnecessarily so if this puts one person off dealing with this shoddy company, I will be happy!