Well, I wish I’d read the reviews here before buying from this company. If you are minded to buy from them, try phoning through a query first with regard to the item you wish to buy, see how quickly you get through, and use this as your own gauge for their usefulness.
Having placed my order and waiting days for some sort of acknowledgement of the order I decided to ring the company. The calls rang and rand with either no answer or the engaged tone. It was then that I looked at the review sites, too late.
I eventually got a reply to a phone call to be told that the order was being processed and that I’d get an email confirming. This did happen and told me that my order would come flat packed in three packages. The consignment eventually came, but only two packages, the packages clearly said on them that they were part of a three package consignment.
I relayed the bad news to Adexa, this took an age and repeat calls (21) in order to get through. I was assured that a replacement was being sent. Ten days later, and a good number of time consuming calls later it transpired that a replacement hadn’t been sent at all. Thankfully this member of staff did actually get the item sent and it has now arrived, sadly though the item is damaged. I am further saddened to say that following my treatment so far I am not going to take this further as I have had an absolute gutsful with this ‘company’, excepting to say to give them the review that they have worked so hard to get.
3 years ago
Adexa Direct has a
1.1
average rating
from
1,000
reviews
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