I have just taken in my order for a new glass washer machine . On setting everything up we noticed it is not taking in ringer aid and the glasses come out wet and cloudy. It took me ages to get through each time but I’ve now had three conversations , all resulting in the same response that it will be passed to management . No phone call from management and certainly no service call. This company is selling rubbish products that are faulty. I wish I had read the reviews before ordering. I’ve contacted my bank to try and reclaim my £860. I am also going to contact trading standards and the next move is to call the police . I’m really angry with myself for not checking this company out before ordering , but like a lot of people was sucked in by good prices and good description of products. I don’t understand how they are getting away with it . DO NOT BUY OFF THESE COWBOYS . It’s definitely as the saying goes buy cheap buy twice