They have lots of terrible reviews - luckily we noticed before spending £2000 with on a multideck with them. Paid a little extra and bought it somewhere else. Bought a counter top freezer from them because we couldnt find it anywhere else - so we "risked it". It turned up with a large dent in the front of the cabinet. We emailed them with no reply. We later tried to level the freezer but couldn't because one of the feet near the damage was also bent. Emailed them again and still no reply. I hate people like this and cant be arsed to chase them so a friend with a car body shop fixed it. They have so many damaged deliveries I think they buy cheap seconds and sell them as perfect. My advice is pay a little extra if you need to but use someone else - it may well be worth it!