First of all I would like to say that I did ordered few times from them,and if you are looking for something cheaper then somewhere else they are probably good ,if you are lucky. Honest review from business perspective : Ordered bar bottle cooler fridge 2 weeks before I actually need it ( just to make sure that it will arrive on time with all the delays). Received 3 days earlier then expected, courier called on Friday and asked if they can deliver on Saturday, sure no issues,just asked them to give me a call 30 min before. Of course as all the couriers they did not kept the promise, received call when he actually was by the door. I said that will be there in 15 minutes. As you can guess he did not wait for me. On Adexa website its stated that you have to unpack goods and check them before signing delivery note( please do that!!!! ) . I arrived ,unpacked and realised that fridge is damaged. Obviously its Saturday and office is closed . Waited till Monday, after 22 attempts finally got trough, started to call at 9:05,thought will give them 5 min since they are open. On the phone they apologised for inconvenience and asked me to print out return label which they will email shortly,pack fridge back in its original packaging, make a photo and email to them when its done with photo attached. Well,thats at first after 16 years in catering someone is asking me to do something when actually I'm the one who is paying. OK,I got on with that and did it all within 30 min. I purposely asked do not leave it till the last minute as I need fridge ass soon as possible and do not wish case to be carried on to next week,answer was: not to worry. We are now in Tuesday: emailed them if I could get an update on my case please. Got the response in few hours stating that collection was arranged and will take a place Monday ( so that will take a place next week,what a surprise). Emailed back regarding the replacement as there was no information on email regards that. No answer on a day. Wednesday, called them 47 times,finally got trough. Asked them politely regards the replacement answer I got did not surprised me,shocked me : You will get the replacement send to you as soon as we will receive damaged product. I reminded them that I specifically asked do not pull the time and sort it out as soon as possible, they don't want to know anything about it,that is their policy and thats it. I get it,but why I was asked to make a photos and was rushed about it to make sure that all goes quick? Obviously if they would collect it on Monday, they probably would receive it on Tuesday, send the new one out on Wednesday and I would receive new fridge following Monday. Big question is ,what did I do wrong except ignored all the bed reviews ,ordered fridge and paid them money and Obviously did not get what I paid for. Solution was offered buy one more online and get the refund for damaged when we will receive it back within 14 days,that is a massive joke. Statement on their website that they are leading catering supplier is completely false and joke. They do not have even automated voicemail ,how that is possible from leading supplier. So ,if you are lucky enough to get it all right first time,you are lucky. If not prepare your self for a massive hustle. Your choice,I Obviously will not order form them again.