Order 370326 for £730.79, not a small order by any means. Placed 22/04/21 Email 26/4 advising there will be a delay Replied 27/4 asking for an update Email 28/4 "Due to the volume of the orders, we are a little behind and these will be with you early next week." Relied 30/4 showing damage to boxes received. Email 30/4 "Please let me know if there are any issues with the product and I will check with the warehouse." Replied 6/5 asking for an update Email 6/5 "They will be with you early next week via DHL" Replied 12/5 "Still waiting" Email 13/5 "Everything has shipped except the Wall mounted Hand Sink Wall mounted faucet Stainless steel | Adexa HS12 Which will arrive with you Monday or Tuesday" --- This is the customer service you receive from Adexa. "Hi and kind regards go before and after their emails", that's it. No apology, no updates, products arrive in damaged cartons. My email communications are surprisingly with a director, Kevin O'Donoghue. As you can see he has about as much customer service experience as a brick.